You seem to be the most knowledgeable with the Incredible. I am DESPERATE to sync my facebook with my contacts. Everytime I do it I get an error saying the service isn't avaiable. I have been to Verizon 2 times and called. I un-installed and re-installed the app. I have done a hard reset. I complained so much in the fist 10 days, they gave me a new phone. The app and the updated app are running ok. The sync refuses to work. I left the Verizon store again today with them telling me to contact Facebook. I know all my settings are ok with my Facebook account. I did in vain send a message reporting my issue to Facebook. Do you have any insight. I LOVE my Incredible, but this is so frustrating!!!