Help 3g on and off

[Hunterbeav]

My 3g connection is on then while on the internet goes off. This is new in last day or so. Does this happen to anyone else. Funny thing is while this is happening I turn on wi-fi and even though there is no wi-fi connection the 3g comes back on.

 

[Mr. Ed]

I honestly have no idea of what you are asking here. You can't connect to the internet? What do you mean by "while on the internet goes off"?

as for wifi and 3g...if the wifi is on, but not connected, your phone will connect to 3g. During this time your wifi will continue to scan for a connection. Once connected to wifi the 3g connection will go idle/turn off

 

[Hunterbeav]

sorry for not being clear...basicaly I'm saying that my internet is on and off while on a web page. It will go off then I will launch wi-fi even though there is no router to connect to it somehow brings the web back up

 

[ODog2323]

Sounds like the same problem I had a month or so ago...3G would cut on and off at random, killing my battery and obviously screwing with anything that required the data connection.

I ended up backing up, wiping the phone, and starting from scratch. Now all is well.

Not sure if wiping was necessary, but I was never able to confirm what the exact issue might have been, and got no help from Sprint in finding out whether it was a problem with my phone or their service.

 

[Mr. Ed]

does the 3g icon completely disappear or does it stop flashing?

 

[Barats]

Yes for the last few months, I have been having 3G issues here and there. It would come and go and it never did that before. Do not feel like wiping my phone clean for that, as it usually happens not too often. But it is annoying when it does.

 

[Hunterbeav]

My 3G icon would completely disappear, but if i enable wi-fi even though it would not connect to a router the 3G icon would pop back up.I'm hoping that this new software update will make that problem go away.

 

[Rigmaster]

Make sure your Profile and PRL are updated. It could be that there has been maintenance on the tower(s) near you. Another thing you might want to try is to Turn On, then Turn Off 4G. The phone will default back to 3G when 4G is on but not getting signal and then stay on 3G when 4G is turned off. Might not do anything, but it's worth a try.

Is it happening anywhere you go or just from one location?