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android can't reset

Hi, I am happy I found this forum. I hope someone can help me to solve the problem.
I bought a android 2.3.3 pad for my son and after 1 week my son told me there are something wrong with the pad.
Most software can't run. I can't run MY PAD. I try soft and hard factory reset many time. The system can restart and showed erase partition. But nothing were deleted.I can't get factory default. Any suggestion? Thanks a lot!
 
Hello and welcome to Android Forums!

Can you provide a bit more information about what tablet you are using? In Android 2.3.3, you can perform a factory reset by:

To factory reset, select Settings then Privacy and then Factory data reset.

Does this not work for you? Is that option not there?
 
welcome to AF james!
if you specify what pad you have i can move this to its proper thread for other users can assist you :D
have a great day PM me if you have any questions
 
This is a brand name android pad. For soft reset, I did follow the Settings then Privacy and then Factory data reset. For hard reset, I found a small hole and used needle to do that.
 
Hello and welcome to AF. Thanks for stopping in to join us. Here's hoping you'll find the info on here to be useful.

Cheers! :ciao:
 
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