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Best Buy Locked n Found problem

I purchased the Locked N Found feature for my Xperia last year and it worked great. I had to reinstall my android 2.1 OS recently, which I had to reinstall my backed up application. The Locked N Found would not reinstall though the OS is the same. It is no where on my Android market now and online it says the application only works on 2.2 since they last updated it about a month ago. I'm still paying for it as part of my Black Tie protection but no one at BB or at LNF support can figure out what is going on. Has this happened to anyone else? Can I get my protection back?
 

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