Help cracked screen, wont connect to kies note 3

[krazyfil]

ok just broke my note 3, trying to connect to kies to back up everything and save it for when i finish my insurance claim. but when i connect to says please change connection mode to media device (mtp) before connecting. well my screen is cracked and i cant change it to media mode. is there any way around this? i do not have a screen lock on my phone btw

 

[ospareklo]

I have the same problem! Just got my new device and Kies can't recognize my Note 3.