Email notifications bypassisng "do not disturb."

[Jonnie Thunder]

New to the forum here, thanks for having me.

Just picked up a V20 on Saturday upgraded from a G4, and loving it for the most part.

Major problem I'm having is every time I get an email, I get my normal notification "bing" sound, then about 15 seconds later my default system notification sound starts going off. I say "starts" because it keeps happening about every 15 seconds until I clear the notification from the phone.

The SUPER annoying part is that it is even bypassing my do not disturb settings I have set up. All calls, texts, and other notifications are silent. Even the initial "bing" is silent but then comes my system notifications. I didn't get much sleep last night since I was relying on my phone alarm to wake me up this morning.

The only difference now vs my G4 is that I upgraded to Nova Laucher Prime. Not sure if Nova has a hidden setting somewhere for notifications that I'm not seeing??? I was running Nova Launcher free on my G4 for about a year with no issues.

I have tried changing every notification setting I can think of to no avail, it's not happening with any other notifications either, only email.

If anybody has any clue what I can do to shut my phone up I'd appreciate your knowledge.

Thanks in advance! -J

 

[IHateMyTreo]

New to the forum here, thanks for having me.

Just picked up a V20 on Saturday upgraded from a G4, and loving it for the most part.

Major problem I'm having is every time I get an email, I get my normal notification "bing" sound, then about 15 seconds later my default system notification sound starts going off. I say "starts" because it keeps happening about every 15 seconds until I clear the notification from the phone.

The SUPER annoying part is that it is even bypassing my do not disturb settings I have set up. All calls, texts, and other notifications are silent. Even the initial "bing" is silent but then comes my system notifications. I didn't get much sleep last night since I was relying on my phone alarm to wake me up this morning.

The only difference now vs my G4 is that I upgraded to Nova Laucher Prime. Not sure if Nova has a hidden setting somewhere for notifications that I'm not seeing??? I was running Nova Launcher free on my G4 for about a year with no issues.

I have tried changing every notification setting I can think of to no avail, it's not happening with any other notifications either, only email.

If anybody has any clue what I can do to shut my phone up I'd appreciate your knowledge.

Thanks in advance! -J

I am NOT an expert so will throw out a few ideas/questions.

Is it the stock email app? In either case, have you checked app-specific settings and notifications?

Under the general phone settings/notifications/apps, what does it say under your email app? I bet it says "Do Not Disturb Overridden"?

 

[Jonnie Thunder]

Thanks for the reply Hate.
I just got home from work where I was able to figure out the problem thanks to some help. Somehow under Settings>Accessibility>Persistent Notifications, this was turned on. No idea how that happened but all is well now.
Problem solved!
Thanks again!