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Help Galaxy Nexus Sleep of Death

Bobby_yan

Lurker
Problem: Cannot turn on the screen by pressing the power button sometimes. The screen is black or very dim, I cannot tell. One can see nothing on the screen, and it doesn’t accept any touch input, either. The phone still rings if there’s an incoming call. If this happens, the following several presses (about 10 - 20) on the power button will probably lead to a reboot. The “screen auto-rotate” and the proximity sensor may fail after the reboot, but will recover after a manual reboot.

Frequency: Fewer with higher Rom version. About once per day for 4.3.

Other description:
 The problem frequently happens when I just take the phone outside my house/office, and seldom happens when the phone just stays somewhere.
 The problem seems to be irrelevant to the remaining battery capacity or the uptime, but it never happens when charging.
 The problem seems to be irrelevant to the Apps installed.
 The problem seldom happens in the first 3-4 days after flashing a Rom, but happens more and more frequently as time goes by. My guess is some cache is stuffed by some trash, which causes the problem. The phone may be fine as long as the trash can be cleaned up on a regular basis.
 I manually reboot my phone at most every two days.

Solutions tried, but don’t work
 Flashing official ROMs 4.0.4, 4.1.1, 4.1.2, 4.2.2 and 4.3 following the procedure “adb reboot bootloader; fastboot oem unlock; flash-all; fastboot oem lock”, without google wallet, not rooted.
 Turning off the auto-brightness control, as suggested by some post on the Internet.
 
Hey Bobby, welcome to the AndroidForums!

I kind of sounds to me like an intermittent hardware problem, like maybe a loose battery?

You wouldn't happen to be using an extended battery back cover on a non-extended battery, would you?

Otherwise, can you check to see if the battery is loose in any way?

:dontknow:

Cheers and best of luck! Hopefully others will have some ideas.
 
Hey Bobby, welcome to the AndroidForums!

I kind of sounds to me like an intermittent hardware problem, like maybe a loose battery?

You wouldn't happen to be using an extended battery back cover on a non-extended battery, would you?

Otherwise, can you check to see if the battery is loose in any way?

:dontknow:

Cheers and best of luck! Hopefully others will have some ideas.
Thank you for the reply. I'm just using the OEM battery. The phone still rings if there’s an incoming call, and I think it's still working.
 
Hey bobby welcome to the forums

going off what alien said it does sound like there is a hardware problem since it is not fixed with different software and firmware

from what I know it sounds like there is a loose connection with in either your motherboard your it maybe the digitizer its self since the phone is not accepting input from you

does your phone work fine with ADB commands? if so it may rule out the problem with the motherboard connections being loose

anything else I can think of I will add or you can PM me if you think of more
 
If it's just a loose battery (thought it sounds more complex than that), I recommend putting a strip or two of electrical tape along the bottom of the battery to make it fit nice and snug. Did that to mine and my problems with the phone turning off randomly went away. Think mine started doing it after a couple of falls.
 
Hey bobby welcome to the forums

going off what alien said it does sound like there is a hardware problem since it is not fixed with different software and firmware

from what I know it sounds like there is a loose connection with in either your motherboard your it maybe the digitizer its self since the phone is not accepting input from you

does your phone work fine with ADB commands? if so it may rule out the problem with the motherboard connections being loose

anything else I can think of I will add or you can PM me if you think of more

I only tried adb reboot bootloader, it worked. Is there any ADB commands else you want me to try? Thank you very much.
 
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