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How To Successfully Reset a Zio

T

tmarr

Well-Known Member
Ok, I work for Cricket and have way too many customers asking how to do this so I found it out and wrote a super easy tutorial for everyone.





Download & Install drivers from here:
http://www.ziobykyocera.com/downloads/files/M6000_USB_Driver.zip

Download Android SDK from here:
Android SDK | Android Developers

----

Install the SDK to C:\android-sdk-windows to make it easier for later.

Open SDK Manager and download the package for 1.6 only, you dont need the others.

Move AdbWinApi.dll from the folder "platform-tools"
to "tools"



----

To reset the Zio:

1. Connect the phone with USB and Boot into Fastboot on the phone (hold red power button for 3 seconds
then hold the green send button)

2. Open up command prompt (start > run > cmd)

3. Type in:

cd c:\android-sdk-windows
cd tools
fastboot -w

4. Restart phone and your all set :)
 
There is confusion with the Cricket Zio (at Android 1.6?), and the Sprint Zio (at 2.1).

We really should have a forum area for each ...

-Gary K
 
Ah yes, this was meant for the Cricket version with 1.6. It would work exactly the same way though, just download the 2.1 Android package if you have the Sprint one :)
 
Hey how do I install the driver? No matter what i do I can't gt it to work and when I run the cmd and put the phone into fastboot it simply says waiting on device I'm guessing its because the driver isnt installed correctly. What should I do?
 
After I type in cd c:\android-sdk-windows do I press enter? I'm sorry, I'm not a frequent prompt command user. And if I do have to press enter, it's not working for me :( Please help.
 
evillalobos12 said:
After I type in cd c:\android-sdk-windows do I press enter? I'm sorry, I'm not a frequent prompt command user. And if I do have to press enter, it's not working for me :( Please help.
Click to expand...

Yes, and make sure you installed the drivers for your phone and make sure you installed the Android SDK to a folder named android-sdk-windows in the c:\ drive directory.
 
tmarr said:
Ok, I work for Cricket and have way too many customers asking how to do this so I found it out and wrote a super easy tutorial for everyone.





Download & Install drivers from here:
http://www.ziobykyocera.com/downloads/files/M6000_USB_Driver.zip

Download Android SDK from here:
Android SDK | Android Developers

----

Install the SDK to C:\android-sdk-windows to make it easier for later.

Open SDK Manager and download the package for 1.6 only, you dont need the others.

Move AdbWinApi.dll from the folder "platform-tools"
to "tools"



----

To reset the Zio:

1. Connect the phone with USB and Boot into Fastboot on the phone (hold red power button for 3 seconds
then hold the green send button)

2. Open up command prompt (start > run > cmd)

3. Type in:

cd c:\android-sdk-windows
cd tools
fastboot -w

4. Restart phone and your all set :)
Click to expand...

Hold on, just a moment, provide clarity please.

What do you mean when you say "Reset?" You mention downloading the Android SDK, CMD here and CMD there, and lots of things that are perhaps not required, IF the user wants to do a simple reset.

Simply go to the home screen, select Menu, enter the SD Card area and you will find a "button" to Reset the phone. Are you perhaps referring to something else besides a simple factory reset?

You definitely do not need the Android Software Developer's Kit to handle a fall off the log simple reset.

If you mean something else, perhaps you can provide a better explanation?

Bob Maxey
 
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