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Hudl2 streaming sky sports and virgin go

Trying to play Sky sports,(I subscribe via Virgin) but message reads" live streaming not available on this device",
Any thoughts on a fix or is the tablet simply out of date?
is this the sky go app? have you tried to uninstall and reinstall the app? also check manage your device and see if your device is lested or not. you may have to delete any other devices tied to the account.

also maybe head on over to:https://helpforum.sky.com/ for more help.
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