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I Need Your Help/Input


Well-Known Member
Dec 13, 2009
Seattle, WA
Some of you may have seen me posting about the crazy signal issue that I still have after the update. The signal is very weak, showing mostly 0 bars, it fluctuating, etc. This has been on two Eris devices. Well, my brother had just got a Moto Droid. He stopped by and I was able to check out the signal while he was here at my house. His Moto has its update...it shows the full signal like the rest of the VZW phones. He has the same PRL as me. So that leaves two possible causes. The obvious difference in hardware is one or it could be the difference in software from 1.5 to 2.0.1. That is where I need advice. I'm still within my 30 day window. Do you think its a hardware defect or a software defect that will be patched when 2.1 is released for the Eris? Should I keep my Eris and wait or trade? I like the Eris but risk being stuck with a phone that has a hardware defect.
Do you have trouble on calls or using the data? My phone signal fluctuates a lot too (often times with no bars), but I haven't experienced any call trouble, so I'm not going to worry about it. I'm thinking software issue just like the battery meter.

My only problem is the occasional freeze up on the lock screen.
I ran into a couple issues regarding actual connectivity. I been in contact with HTC...even though they are really stuck up and really don't want to admit there is still issues.....which makes you wonder...
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If you are indeed still in your 30 day grace period, then do not hesitate to get it replaced. That way, your new unit may come with the latest and greatest firmware out of the box. My 2.5 cents.
Well, I'm on my second Eris already and as far as I can tell HTC is not even close to admitting that there is either a hardware defect in antenna/radio or a software issue causing this.
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