Help low / no sound during calls from mic

[gavz168]

hello,
hi my galaxy europa has a problem, the mic is not working during calls, it works fine if i put the loud speaker mode on, it was fine last week and then this week it stopped working ?i havent updated any thing( maybe auto updates?) i have had a look around on the net and it seems to be common problem with model, a lot of sites suggest that i update the firmware and use something called ODIN, i have tried a hardreset and the problem is still there?
any help would be great as i really like this phone
thanks
i have the latest firmware according to keis.

 

[Jbrown76]

I have the same problem. If anyone can help, it would be great!

 

[nbdjlcrs]

Just dropped mine back into the store to fix this problem will update you on the outcome when I get it back