I don't think selling the product is the problem...<snip>
The evidence to the contrary is blindingly obvious.
I find it incredible that the one company that virtually owns the internet could have so many problems with their ordering system. A lot of the anxiety people like me (waited for the release, ready to buy, got skunked by the crashes) are feeling could so easily be relieved by just simply setting up a preordering method and providing reasonably accurate shipping estimate. The fact that they are silent on the issue and unable, unwilling, or so blind to their customers needs they don't know, shows that they, in fact, have no idea how to manage consumer product delivery (selling the product).
I almost bought an iPhone 5 today at Sam's club because they had the 16 gig in-stock. I am tempted to buy one only because, being new to Android, my impression is that Google doesn't know how to deliver their product or provide at least SOME non-rumor-mill info to their customers. At least Apple gives you an estimate (was 3 weeks, now is 2 weeks, with certain models in stock at retailers).
I also explored getting one from T-Mobile but didn't want to have to change carriers just to get my hands on one. At T-Mobile, they at least said, paraphrasing, 'backordered - expected shipping date tomorrow.'
Given the inital order mess, what am I to expect if I ever need customer support (assuming I ever manage to actually get one)?
I'm gonna give G another week to at least say when they go back on sale or I'm out.
Better the devil you know than the one you don't.