My screen suddenly went black, though power stayed on and ringer still worked. Multiple battery pulls didn't work. Took it to the Sprint store I bought it from and the guy asked if I could leave it for awhile to see what he could do with it, whiched turned out to be nothing. I ended up buying a new phone and now after the fact, lamenting the pics and videos I lost, I'm wondering if there wasn't more I could have done to save my stuff. Did I pull the trigger on buying a new phone too quick?