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nexus7 error message Unfortunately the system UI has stopped

Ufauxreal

Lurker
I am brand new to this forum. I have given my Gen. 1 Nexus7 to a friend who is hospitalized. He reports he now gets the error message in the title. The screen is black so he cannot click on anything. The Nexus is fully charged. He has not re-booted it. I think he keeps it plugged in all the time... not sure if that is significant.

I will get the Nexus back tomorrow in an attempt to fix it. I'd appreciate any and all solutions. If it has to be wiped clean, that's OK ... I'd just need instructions on how to do it.

Many thanks.
JB
 
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