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Help not charging

barbj

Newbie
My usb port is not taking a charge phone is dead
And worse i am in mexico and they cant fix it
Any help will be appreciated
Thanks
 
* Is the battery touching the charge connector? are both the connector and battery clean?
* Is the cable working? try another one...
* Is your battery working on other phones? did you try another battery on your phone?
 
Yes the battery charges in other chargers
don't know about charger cord
Hard to get help here unless u r paying they don't offer help at the phone stores
their usb cords r different or do I have been told
 
The captivate should charge with any micro USB cable, regardless of country of origin. You may not get data transfer, but if you are concerned about charging only it will work.
 
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