Help Note 8 speakers disabled ???

[Botty351]

Greetings all

I have had my Note 8 for less than a week and this evening I discovered that the main stereo speakers are no longer working BUT all sound
(video & music) is all being played through the ear speaker ......???

I'm not sure if I hit a combination of keys to switch the sound but I cannot find any help within the user manual or the web to correct the problem !!

Anyone got any idea what the problem could be or what caused the main speakers to be disabled ??

Thanks to all
Bot

 

[Botty351]

FYI

After much poking around I decided to simply RESTART the device ... my last resort when nothing else works .....
Hey presto - everything returned to normal.

Another interesting problem while the speakers refused to work, the video playback displayed a "lock" symbol
and there were no controls available to stop the video ??? (Same thing happened with YouTube playback)
I had to wait for the video to finish .....

Very strange behavior from a new device !!

Bot

 

[NeoGrandizer]

If using stock player, I believe there is an auto lock feature. If you press the power button while video is playing, it will lock the device to prevent accidental key or screen pressing that may interrupt playback. To remove the lock, simply press the power button again.