I bought a manufacturer refurbished motorola droid off of eBay to replace my current one that the speaker stopped working on. After syncing with my google and verizon accounts everything seemed fine until I noticed that I couldn't pull the notification bar down. It behaved as if the touch screen was dead there but otherwise worked fine. I tried doing a manufacturer reset and it still behaved the same.
I ended up sending the phone back to the seller, who has since told me:
This does not make sense to me. I thought that the pull down notification bar was one of the main features in Android 1.0 but maybe I am wrong. Perhaps all this phone needs is a software update. That would be nice as he wants to charge me a 20% restocking fee for returning the phone which to me is unusable without the notification pulldown.
Any wisdom or advice on this? I know I should have noted the firmware and Android Version before sending it back but I neglected to. I assumed it would be pretty straightforward that the seller would exchange it for a working phone.
I ended up sending the phone back to the seller, who has since told me:
"I have contacted our supplier and tested the ones we have in stock and the top of screen does not pull down ...this is one of the first Droids made."
This does not make sense to me. I thought that the pull down notification bar was one of the main features in Android 1.0 but maybe I am wrong. Perhaps all this phone needs is a software update. That would be nice as he wants to charge me a 20% restocking fee for returning the phone which to me is unusable without the notification pulldown.
Any wisdom or advice on this? I know I should have noted the firmware and Android Version before sending it back but I neglected to. I assumed it would be pretty straightforward that the seller would exchange it for a working phone.