Help S6 Edge device won't turn on unless connected to charger

[Jpege]

Hi,

Really need some help here.

The battery shows fully charged but as soon as unplug it from the charger it switches off on its own.

Unable to start the device unless is connected to the charger.

Any advice would be helpful

Thanks

 

[dynomot]

I suspect a faulty device. You could try blasting the the USB port with compressed air from a can (electronic repair shops sell it, it is compressed clean dry air exactly for the purpose you need it for). It may be that the port is dirty causing it to shut off (stranger things have happened).Other than that I wouldn't do anything else. If it allows itself to be on while charging via a PC USB port do a Smart Switch backup on the PC and go and get an exchange or repair. It should be covered by warranty.