Help Samsung Galaxy Avant Poor reception on listener's end - please help!

[adk1]

Hi everyone. I'm running an unrooted Samsung Galaxy Avant on Straight Talk. When I make calls I can usually hear just fine but the people on the other end almost always tell me, "You're breaking up," or "This is a really bad connection." I'm almost always calling from my house. I make a lot of business to business sales calls which I hate doing anyway, so you can imagine that I hate it even more when I have to speak slowly and loudly to people who would probably rather I wasn't calling anyway. Very frustrating. Any help you can give is much appreciated and will help keep me from losing my mind. Many thanks in advance.

 

[codyedmonson]

Hi everyone. I'm running an unrooted Samsung Galaxy Avant on Straight Talk. When I make calls I can usually hear just fine but the people on the other end almost always tell me, "You're breaking up," or "This is a really bad connection." I'm almost always calling from my house. I make a lot of business to business sales calls which I hate doing anyway, so you can imagine that I hate it even more when I have to speak slowly and loudly to people who would probably rather I wasn't calling anyway. Very frustrating. Any help you can give is much appreciated and will help keep me from losing my mind. Many thanks in advance.

It sounds more like something to do with straight talk or your connection, not the phone. I've done a few call quality tests and every time the other end can hear me just fine.

 

[Masterchief87]

It sounds more like something to do with straight talk or your connection, not the phone. I've done a few call quality tests and every time the other end can hear me just fine.

Same here. Its probably the service not the phone

 

[JesseBanks]

I got the same thing until I noticed that sometimes the way I hold the phone with the small hole at the bottom interferes with the call and also the case can be a problem too

 

[adk1]

Thanks, everyone. I did find that turning off Noise Reduction under sound>call has helped a bit, along with removing the case. I'm just frustrated because my old LG F6 doesn't have this problem. I end up swapping out the SIM card when I know I'll be making a bunch of business calls.