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Help screen stays black (blank)

A friend has a Cricket Ascend that suddenly the screen quit working. Never had any related issues before, but now when its on, the only thing the screen does is it lightens a little (when you push a button or something). It hasnt been dropped or overheated or wet nor even crracked or scratched!

So is the screen out itself & MUST be totally replaced? Or is it some other part totally fried (&it must be totally replaced or cannot be replaced)? Or is it possibly some other problem and/or could that problem be possibly fixed?

Thank you very much for your time & assistance!
 
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