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Help setting default apps

dierna

Well-Known Member
I'm having a problem on both my Note 8.0 and my S4, so I'm thinking this is a Samsung problem. Wondering if anyone has any experience with it, as it is driving me nuts and I really don't want to root. I do have experience with rooting, but I won't do it on a device that is still under warranty. Personal preference ;)

Anyway. I'm having trouble getting these two devices to remember my default app choices. For example, if I want to download a PDF from a webpage that I've opened in Chrome, it gives me three apps that I can use to download the PDF... Internet (which I've disabled, so you'd think it would stop showing up), Chrome, and MoonReader.

I want to use Chrome, so I select it and tap "Always", and it gives me a message saying "clear default app settings by going to Settings / Application Manager / All".

I have already cleared the default app settings, and this message ALWAYS comes up when I want to download a new PDF. It never seems to remember my choice. It isn't PDF specific. I have this issue with opening YouTube links, and when opening links embedded in emails, and a few other things occasionally.

I did not have this problem with my previous phone, which was a Galaxy S2X, but I do have it on both of my brand new Samsung devices.
 
Sorry dierna,

Maybe I misread or misunderstood the posting. When you select 'Always', do you also go into the settings and clear the default app settings afterwards? If you are, then that is what the issue is (or should be). That message about clearing default app settings is only if you made a mistake in assigning the default app to launch and want to start over again.
 
Sorry dierna,

Maybe I misread or misunderstood the posting. When you select 'Always', do you also go into the settings and clear the default app settings afterwards? If you are, then that is what the issue is (or should be). That message about clearing default app settings is only if you made a mistake in assigning the default app to launch and want to start over again.

No, I did it when I first got my devices and haven't done it since. They just don't remember my selections. I even tried a factory reset on my Note 8 to see if it made a difference, but no luck. I selected 'always' for Chrome the first time I opened a link from my email, but it always gives me the option of using the (disabled) 'internet' app.
 
I have already cleared the default app settings, and this message ALWAYS comes up when I want to download a new PDF.

This is wrong. AFTER you select your DEFAULT app, you DO NOT clear the default app settings.

I know this was said by another member, but I'm making sure you just understood. If you are offeneded, don't start flaming. Its just that you sound slightly confused in your post which is why I'm repeating what was said.
 
This is wrong. AFTER you select your DEFAULT app, you DO NOT clear the default app settings.

I know this was said by another member, but I'm making sure you just understood. If you are offeneded, don't start flaming. Its just that you sound slightly confused in your post which is why I'm repeating what was said.

If you look at my reply to the previous poster, you'll see that I'm not confused at all...I bolded the relevant part to make it clear what I'm doing.

No, I did it when I first got my devices and haven't done it since. They just don't remember my selections. I even tried a factory reset on my Note 8 to see if it made a difference, but no luck. I selected 'always' for Chrome the first time I opened a link from my email, but it always gives me the option of using the (disabled) 'internet' app.
 
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