CrisisMakeUp
Newbie
I've been having the following problems for several months this year with my Samsung Galaxy Note 3 on AT&T:
1. My ringtone, and only my ringtone, will be on silent after I restart my phone or turn it back on, even though the ringtone was on when my phone was shutdown. All other sounds (media, system, notifications) are unaffected.
2. Selecting which apps I want to use in "reading mode" does not save my choices, ever. After a 1 day or a few days, an odd number of apps I selected and saved to use with "reading mode" are no longer in my checked list.
3. My phone doesn't remember what default apps to open files with. Every time I download a PDF it will ask me how I want to open it, I choose an app and select to always open with that app by default, but it never remembers and will ask me again what to open it with. It does it for links to Instagram and Facebook, etc. It'll ask if I want to open it in a browser or the app an I choose the app and select it to always do with this and it never remembers.
4. When I take a screenshot, it gets saved, no matter what, into my gallery. Right after I take it, it's saved. I use to have a choice - I would review the screenshot, then select the "x" to discard it or the check mark to keep it. Now when I select the check mark to keep it, I get 2 saved screenshots of the same screenshot because it automatically saves after a screenshot was taken.
These 2 problems below are recent:
About 2 weeks ago, I noticed that my phone is charging VERY SLOWLY. It takes around 3 hours for it to get near 100% from around 50-60%. I've tried different cords, plugs, and outlets, and it still charges this slowly.
I just discovered yesterday (June 24th) that I can no longer take screenshots with the S-Pen. I use to be able to take the S-Pen out, press and hold the button on the S-Pen, and press the tip of the S-Pen to the screen. A camera flash noise would confirm, while the screen flashes, that a screenshot has been taken. Now nothing happens.
This phone is 11 months old, has no damage and has never been wet. It is owned by an adult.
1. My ringtone, and only my ringtone, will be on silent after I restart my phone or turn it back on, even though the ringtone was on when my phone was shutdown. All other sounds (media, system, notifications) are unaffected.
2. Selecting which apps I want to use in "reading mode" does not save my choices, ever. After a 1 day or a few days, an odd number of apps I selected and saved to use with "reading mode" are no longer in my checked list.
3. My phone doesn't remember what default apps to open files with. Every time I download a PDF it will ask me how I want to open it, I choose an app and select to always open with that app by default, but it never remembers and will ask me again what to open it with. It does it for links to Instagram and Facebook, etc. It'll ask if I want to open it in a browser or the app an I choose the app and select it to always do with this and it never remembers.
4. When I take a screenshot, it gets saved, no matter what, into my gallery. Right after I take it, it's saved. I use to have a choice - I would review the screenshot, then select the "x" to discard it or the check mark to keep it. Now when I select the check mark to keep it, I get 2 saved screenshots of the same screenshot because it automatically saves after a screenshot was taken.
These 2 problems below are recent:
About 2 weeks ago, I noticed that my phone is charging VERY SLOWLY. It takes around 3 hours for it to get near 100% from around 50-60%. I've tried different cords, plugs, and outlets, and it still charges this slowly.
I just discovered yesterday (June 24th) that I can no longer take screenshots with the S-Pen. I use to be able to take the S-Pen out, press and hold the button on the S-Pen, and press the tip of the S-Pen to the screen. A camera flash noise would confirm, while the screen flashes, that a screenshot has been taken. Now nothing happens.
This phone is 11 months old, has no damage and has never been wet. It is owned by an adult.