Help & How to
Download update from HTC
You may request the update from the update servers, even if you have not received the Over the Air (OTA) update. To download or check for updates, follow these steps:
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For phones currently on software 1.17.531.2 / 1.14.531.1
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First update: No manual download option available. Wait for the OTA to arrive. See Download Over the Air (OTA) software update (below).
Second update:
Verify that the first update is complete. To do this, check the device software version is 2.19531.1 If it is lower, then you must wait for the first update.
Follow the steps below for phones on software 2.19.531.1.
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For phones currently on software 2.19.531.1
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From the Home screen, press the Menu key.
Touch Settings.
Touch About phone.
Touch HTC software updates.
Touch Check now.
Follow the on-screen prompts.
Wait as your phone restarts and updates to Android 2.3.4 / Software version 2.32.531.12.3.4.
Important: Do not under any circumstances remove the battery during the entire update process. Leave the phone alone until you see the Home screen again.
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Download Over the Air (OTA) software update
After receiving a notification that you received the OTA update, you may download it. To download, follow these steps:
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You will receive this notification message when the update is available for you:
"This software update includes new enhancements and an important security update for your HTC myTouch 4G. It won’t delete any of your content, but you will be unable to use your device or make emergency calls for the duration of the install. The update is expected to take 10 to 15 minutes, but could take longer."
From the message Notification Screen, touch Download.
Touch Install Now.
Wait as your phone restarts and updates to Android 2.3.4 / Software version 2.32.531.1.
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DOC-7836