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Help Unable to 5.0.2

I have the boost mobile g2 and cannot get the lollipop update to install. At one time this device was rooted and debloated. I did a restore from backup, removed root and factory reset. With the update not installing, I believe that something did not go back into the system correctly,thus not allowing the update to install. How can I get the device to go back to factory or at least to the way zve should be? What the update will do is make it about 20% of the way across the progress bar, stop, and reboot with no change. Any suggestions or links to help will be appreciated.
 
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