I have a Nexus 7 tablet with Android 5.1 installed although I think the problem pre-dates this. I was asked at some point whether I wanted to print a file attachment or open it and then if I always wanted to do the same thing with a file attachment. I accidentally clicked on 'always print with CloudPrint'. I now find that I cannot open any of my mail attachments or indeed any documents at all, wherever they have come from. When I click on them they all go straight to CloudPrint. The only documents I am given the option to open are PDF ones. I have tried disabling Cloud Print and looked in general settings but can't see a way to resolve this. Please help.
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Help unable to open email attachments or files in downloads or google drive - get sent to CloudPrint
- Thread starter JudyS
- Start date
Hi, welcome to Android Forums 
If you go into Settings - Apps, locate and tap on 'Cloud Print', scroll down to 'Launch by default' and tap 'Clear defaults', it should then present you with a choice again when you next try to open a file etc.
Hope this helps.
If you go into Settings - Apps, locate and tap on 'Cloud Print', scroll down to 'Launch by default' and tap 'Clear defaults', it should then present you with a choice again when you next try to open a file etc.
Hope this helps.