Video Hub - This Item Expired

[keithwjones]

1) Error code/message: This item expired. Connect to PC and download licence
2) Application version: Video Hub ver 1.1.83
3) OS version: 4.2.2
4) Date & time of error, and duration of error: All of tme
5) Description of error: When I try to play video that I have purchased, it will not play. Error as above.

Anyone know how to sort this out, these are videos that I have bought.

How do you download the licence?

Keith

 

[Rukbat]

Use the Youtube app instead. (No matter which app you use for Youtube, you see the same videos.)

 

[keithwjones]

Thanks for suggestion, tried with MX but will not play.

Looks as though this will be a challenge, I see various reports of the problem but no solution.

I bought the videos and downloaded on to 10.1, they all worked, now they do not. I have them on SD card, a lock is now displayed against each film. I have just put card into a Tab 2 7, lock still showing but when I played them they acquired a licence and played. Put them back in 10.1 but they will still not play.

I then downloaded a new free film to 10.1 but this will not play either.

I then removed the 10.1 from the video hub which then removed all the films from the card and the tablet. Then linked it back to hub and downloaded one of the films but again it will not play.

Error constant - This item expired. Connect to PC and download licence

Keith