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Help Virgin Mobile Evo V - Back to Factory Settings

Welcome to our happy group!

I've not done that or even read about it in recent memory, so I wont offer help at this time, but someone will soon.

i will ask the question the schmart guys will probably want to know to help you. Has it been rotted and if so what ROM is on it? S-on or S-off?

I guess I'll go ahead and say if it's not rooted, there is a back to factory in the settings. I would wait for confirmation from someone who knows how that works. If it's fubar, it wouldn't be the first time for something like that to make things worst!

Again, welcome and enjoy!:smokingsomb:
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I did the step video root, but since then the display rotation has not worked correctly, plus I wanted to apply the system update that just came out, when I apply it, it boots the phone in a fast boot mode, which I don't know what to do with it.

Don't know the s-on/s-off state.

this is the root process used


I tried the RUU listed on this forum, but I get an error indicating the battery is low, Itried 2 batteries, one extended and one factory, both get the same error.
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