Hello all,
I have a Nexus 9 16gb wifi edition.
While using skpe my wifi dropped out and was unable to reconnect - I restarted in hopes of fixing the issue.
After this, when I tried to enable wifi, it became stuck on "Turning Wi-fi on...". No wireless devices even showed up.
After talking to Google support, they suggested a factory reset - which I did while over the phone to them.
Now however, after selecting the language on the setup page, it hangs on, you guessed it ... "Turning Wi-fi on...". So I cannot even access the tablet anymore. The "skip" button which was so thoughtfully placed at the bottom right of my screen is greyed out. I can only return to the language select.
I have left the tablet on "Turning wifi on" overnight and all it seems to do is reboot each time the screen powers down.
When I asked about flashing it back to its stock software and warranty issues, he said it would be fine as long as its from the Google SDK website and that if I need to return the tablet, I unroot it first. (recorded the conversation as backup!)
However, I now find out that I cannot access the adb commands because I did not have it enabled in the USB debugging settings.
I CAN access the adb sideload function however, can I do anything from here?
Help, what can I do? I really don't want to have to go through the returns process right now with the holidays about to start.
Thanks in advance,
Hiijinx
I have a Nexus 9 16gb wifi edition.
While using skpe my wifi dropped out and was unable to reconnect - I restarted in hopes of fixing the issue.
After this, when I tried to enable wifi, it became stuck on "Turning Wi-fi on...". No wireless devices even showed up.
After talking to Google support, they suggested a factory reset - which I did while over the phone to them.
Now however, after selecting the language on the setup page, it hangs on, you guessed it ... "Turning Wi-fi on...". So I cannot even access the tablet anymore. The "skip" button which was so thoughtfully placed at the bottom right of my screen is greyed out. I can only return to the language select.
I have left the tablet on "Turning wifi on" overnight and all it seems to do is reboot each time the screen powers down.
When I asked about flashing it back to its stock software and warranty issues, he said it would be fine as long as its from the Google SDK website and that if I need to return the tablet, I unroot it first. (recorded the conversation as backup!)
However, I now find out that I cannot access the adb commands because I did not have it enabled in the USB debugging settings.
I CAN access the adb sideload function however, can I do anything from here?
Help, what can I do? I really don't want to have to go through the returns process right now with the holidays about to start.
Thanks in advance,
Hiijinx
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