Help Win7 wants to fix file error on "Storage" drive

[bruce73]

At first I thought this had to do with the new sd card I installed, but apparently, using X-Explorer, "Storage" is the internal storage of the phone (is this a separate physical disc, or a partition?). Anyway, when I connect the Vivid to my Win7 desktop, Windows gives me a dialog box that says it wants to scan and fix file errors on "Storage." I opted out, since I wasn't sure how and what it wanted to fix (Windows is really good at being vague ...). I can browse Storage (as well as the sd card) in Explorer fine.

I have a feeling this is the result of running HTC Sync yesterday for the first time. I moved a few photos and my Outlook contacts over. I chose "Disconnect" from the Sync UI, which I assumed was the same as the Safely Remove Hardware route. So, bottom line, should I let Windows scan and fix? I'm leaning toward "no."

EDIT: after more investigation, the error only pops up when I connect the phone as a disk drive (I may have improperly disconnected it when I was trying to get Sync to work yesterday). HTC Sync is different, in that the drives aren't recognized in Explorer, so choosing "Disconnect" on its UI is the (only) way to go. I did connect the phone as a drive and ran chkdsk on Storage (without automatically fixing) and Windows said everything was OK, for what that's worth.

Are there any android apps like chkdsk? I'd rather have the phone fix whatever's broken than Windows.

 

[bruce73]

**bump**

 

[woodsytattooman]

The vivid seems to have two partitions,Phone Storage,And Internal Storage.Then you have you SD Card Storage.There is no chkdsk app that i know of.You could uninstall HTC sync from your computer and/or Do a factory reset on the vivid and then see if it still happens.But first try taking out your SD Card then plugging your phone into your usb and see if this problem still happens.If not then its the SD Card causing the issue.If that is the case try reformatting your SD Card to see if this fixes the problem.If its not the SD Card then its one of the partitions on the phones storage drive.If this is the case then do the factory reset and see if this solves the issue.If not reply here and we will try to get your issue resolved.
You will lose everything on your SD Card if you reformat it.I had to do this with an SD Card once but it did fix the issue i was having.

 

[bruce73]

Thanks for the suggestions. The problem is definitely with the Storage partition (Windows states that). That's why I'm hesitant to let Windows "fix" the problem. Plus I have already tried reformatting the SD card (before I realized Storage was on the internal drive), and it's fine.

I might try uninstalling HTC Sync on the PC, but I doubt that will fix anything. As for resetting to factory, I don't think I want to bother with having to set up everything again to fix what is basically an annoyance (especially since running chkdsk on Storage from the PC showed no errors).

 

[woodsytattooman]

It could be just a problem with the usb driver for htc sync on your pc.You could try plugging it into another pc and see if the problem occurs also.That way you can see if its actually the phone or the pc causing the annoyance.Good Luck

 

[bruce73]

Good suggestion. I plugged the phone into my laptop (Win XP Pro) and there was no error. So I re-installed HYC Sync on my desktop (including re-installing the USB driver), but the error persists.

I suspect a flag has been set on the desktop only because I somehow disconnected improperly at one point. Since apparently no files have been corrupted, I guess I'll just live with the error for now.

Thanks again.