What I don't understand is I qualify for the same price that people pay for opening a new contract, and even received text messages that told me I'm eligible for an early upgrade (have received 3 text messages thus far). I'm told if I wait till May, I'll get a $30 discount, but that will still come out to $20 more than if I were to purchase through you guys.
I really am sorry about this, however it is due to the fact that the carrier will not allow us to activate the order until you are fully eligible for the upgrade. We wish we could activate these orders but the carrier will not compensate us for the orders until the account is fully eligible for upgrade. The carrier can upgrade you early at their discretion, but we are not able to provide early upgrades to customers.