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Recent content by CharlesLewis

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    I can't get rid of an old gmail address when I compose a new message.

    I have an old email address that I'm trying to delete when I compose a new email. I went into contacts and changed the email address. When I tried to compose, both the old and the new appeared. I tried every trick I could find from Google on how to get rid of the old address. Nothing worked...
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    Print from phone not formatting correctly

    When I print a document from my phone, sometimes it does not format correctly. If I print the document from my computer, it is one page formatted the way that it should be. When I print from my phone even if I have set it on print view, it may be two pages. I suspect I have a setting that needs...
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    Transferring music from Dropbox to an Android phone

    I am trying to transfer a folder with music files from Dropbox to my Android phone. Previously I made the folder available off line and it appeared in my phone where I could access it through my music app . Today I followed the same procedure and Dropbox confirmed that the files in that folder...
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    Ring keeps disappearing

    My wife is having a problem with her phone periodically not ringing, only vibrating, which means she's missing calls. I turned off Bluetooth to be sure it wasn't going to her headphones, even though I doubted that w as a problem. I checked sounds and ring tone and it was full volume. I...
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    Old email addresses keep appearing

    Is there's a way to keep old email addresses from appearing in the list when composing a new email? They don't show up in contacts, but they do appear in the list to select when searching for a name. I have to check contacts to be sure I have the correct address
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    Lock screen message

    I'm trying to add a message to the lock screen, but it doesn't show up it's there under settings, but
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    Click texts other than contacts?

    My wife is getting countless political texts. Is there an app that would block all texts other than those in her contact list? I don't have that problem and don't know why.
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    My wife's phone sometimes shows her calls are coming from my daughter

    Several times she has made a call and the recipient has told her that my daughter's name has shown as the caller. I haven't been able to find a reason for this strange behavior. Has anyone else experienced a similar problem?
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    Alarm sound suddenly shifting to zero

    Twice this week, I've missed an alarm because the sound had suddenly shifted to zero. I have not gone into settings to make this change and can't think of any action I might have taken that might have caused it. This is obviously a serious problem. I have a Moto Z4 running Android 10. Can...
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    Too many attempts error every morning

    Every morning I get the error message that I had too many attempts to use facial or fingerprints to unlock and have to use my pin. That's not a problem, but I can't figure out the reason for the message. The phone is sitting on my night stand, and I haven't touched it all night. Does anyone...
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    No email notifications

    I select the option to get email notifications but I never receive them. What could I be doing wrong
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    Save to home screen

    When I try to pin a web site to my home screen, it doesn't work unless I reboot my phone. Is this a bug in the latest Android update?
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    Not getting email notifications about replies to my posts

    I select the option to get email notifications but I never receive them. What could I be doing wrong?
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    Bluetooth stuttering

    I'm having a sudden problem with bluetooth stuttering.I first noticed it about two weeks ago and thought it might be due to a short in the wire of my bluetooth earbuds between the earpiece and the power unit. But I've tried three different connections with the same problem. The same thing occurs...
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    Old email doesn't appear in edit

    I have a contact with two email addresses and need to eliminate one. But when I try to edit, only the correct one appears . The old still shows on the contact screen and pops up as a suggested address when I send a new email. There has to be a way to edit it.
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