Newbies like me do read, re-read, and re-read all of your instructions. However, without a Rosetta Stone program for this tech language, we will still be confused! If dealing with the computer illiterate is frustrating for you, I think you should write in your description, "Works only with experienced users." That way we won't get offended by your rude comments, become even more confused, and frustrated that no one wants to help! Thanks!