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Help Bixby not opening up whilst playing music or video (After Oreo)

same behaviour for me. Stock T Mobile variant.

what is your carrier of choice?

were you able to open up bixby prior to Oreo?

ive not ever needed to open up bixby during those times so I don't know the behaviour prior to oreo...
 
marctronixx said:
same behaviour for me. Stock T Mobile variant.

what is your carrier of choice?

were you able to open up bixby prior to Oreo?
Click to expand...

yup i have the tmobile as well...but prior to oreo ive never tried bixby so i have no idea....altho i do remember it working on my unlocked s8...so if it worked in that one then it shud be able to work here as well
 
I notice if you pause, say youtube, and then ask bixby , it perks up and listens.

Same with “ok google”.

Perhaps the personal assistant apps (bixby, google, et al) dont get permission to listen when you are playing an app that can play a video or song. Maybe this is so they dont hear a trigger phrase/false positive to interrupt whatever is playing...?

I know you stated it has worked for you before on a different phone.. im just speculating... :)
 
marctronixx said:
I notice if you pause, say youtube, and then ask bixby , it perks up and listens.

Same with “ok google”.

Perhaps the personal assistant apps (bixby, google, et al) dont get permission to listen when you are playing an app that can play a video or song. Maybe this is so they dont hear a trigger phrase/false positive to interrupt whatever is playing...?

I know you stated it has worked for you before on a different phone.. im just speculating...
smilie.png
Click to expand...

hmmm.... maybe you are right.. let me check your to enable permissions if this is the case.. will let u know if I'm able to solve the problem

marctronixx said:
I notice if you pause, say youtube, and then ask bixby , it perks up and listens.

Same with “ok google”.

Perhaps the personal assistant apps (bixby, google, et al) dont get permission to listen when you are playing an app that can play a video or song. Maybe this is so they dont hear a trigger phrase/false positive to interrupt whatever is playing...?

I know you stated it has worked for you before on a different phone.. im just speculating...
smilie.png
Click to expand...
I've uploaded a screenshot where it shows that it should work while media is being played on the phone.... like I've selected the option in bixby settings so don't know why it's not working... if it really has something to do with permissions then i guess that might be the reason
 

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Yeah as i mentioned “ok google” doesn’t interrupt either, but when i pause they both will work.

i dont have cortana or Alexa installed, so dont know if they will do something different....
 
marctronixx said:
Yeah as i mentioned “ok google” doesn’t interrupt either, but when i pause they both will work.

i dont have cortana or Alexa installed, so dont know if they will do something different....
Click to expand...

yeah...same here when media is paused they work otherwise they dont

marctronixx said:
Yeah as i mentioned “ok google” doesn’t interrupt either, but when i pause they both will work.

i dont have cortana or Alexa installed, so dont know if they will do something different....
Click to expand...

and i noticed something with headphones on it works without it doesn't regardless of the player
 
This makes sense, in that if you have headphones on, the “listen” function of these apps wont hear what’s playing and will be able to work during these apps.

Good heads up. Maybe this is by design..?
 
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