Most of the relevant discussions for this problem are really old (2016), but this just started happening to me, apparently in January this year. Prior to that, connecting to the G3 via USB showed all the photos and videos that were also visible in the Gallery. Something seems to have changed in early January such that photos accessible in the Gallery and visible with X-plore on the device are no longer visible through a USB (MTP) connection. But it's just the photos that are no longer visible. The videos are unaffected, as are the audio recordings made with Easy Voice Recorder.
This is a Moto G3, running Android 6.0. I have a 32Gb Transcend SD card, configured to be used as internal storage. When I eject the SD card, it does not seem to change what is visible either on the device or through USB on the computer. I did manage to get a backup of my photos by using X-plore to copy the now invisible files to a newly created folder on the G3, which was then immediately accessible via my USB connection.
I have tried the various solutions suggested in the 2016 posts, including removing/replacing the SD card, clearing various caches, and updating the driver Windows is using to access the device, but nothing has succeeded in making the invisible files show up again.
I am at a loss to understand what is going on here. Any suggestions are more than welcome.
This is a Moto G3, running Android 6.0. I have a 32Gb Transcend SD card, configured to be used as internal storage. When I eject the SD card, it does not seem to change what is visible either on the device or through USB on the computer. I did manage to get a backup of my photos by using X-plore to copy the now invisible files to a newly created folder on the G3, which was then immediately accessible via my USB connection.
I have tried the various solutions suggested in the 2016 posts, including removing/replacing the SD card, clearing various caches, and updating the driver Windows is using to access the device, but nothing has succeeded in making the invisible files show up again.
I am at a loss to understand what is going on here. Any suggestions are more than welcome.