Help Remove Carrier Settings from G3

[Ian Falkenbury]

My uncle gave me his old LG G3, and I decided to sell it. However, each time I try to factory reset it, the phone number still shows up in the settings. Does anyone know how I could remove the phone number so that I can sell it?

 

[mikedt]

Has the phone still got a SIM in it? If so, remove it.

 

[Ian Falkenbury]

Has the phone still got a SIM in it? If so, remove it.

There's no sim

 

[mikedt]

Is just the phone number, or other things like Google and/or LG account details? Usually just the phone number is associated with the SIM and carrier service, and removing the SIM removes the phone number and carrier details. Maybe your uncle needs to manually deregister the phone? Is it a CDMA carrier and phone, like Verizon or Sprint?