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Help Headphone doesn't work
- Thread starter Wise11
- Start date
It's very rare that "X doesn't work" is sufficient information to let someone else solve the problem. So a couple of things to check:
Do the headphones work with another device?
- if not, they're probably broken.
Do other headphones work with this phone?
- if not, check carefully that there's no dirt in the socket, and make sure you are able to push them in all of the way. A badly-designed case may interfere with plugging in too.
If the answer to both is yes, definitely check they plug in correctly. Then give us as much information as you can.
If the answer to both is no, and you are sure that you can plug them in properly, then the problem is the phone, but we need to work out whether it's hardware or software.
Oh, and I've been assuming they don't work at all. If it's only calls that don't work that would be important to know as well.
Do the headphones work with another device?
- if not, they're probably broken.
Do other headphones work with this phone?
- if not, check carefully that there's no dirt in the socket, and make sure you are able to push them in all of the way. A badly-designed case may interfere with plugging in too.
If the answer to both is yes, definitely check they plug in correctly. Then give us as much information as you can.
If the answer to both is no, and you are sure that you can plug them in properly, then the problem is the phone, but we need to work out whether it's hardware or software.
Oh, and I've been assuming they don't work at all. If it's only calls that don't work that would be important to know as well.