-
After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.
Trouble with Google Assistant
- Thread starter kenyamsmith252
- Start date
Google Assistant? Well that looks like T-Mobile in your screen-shot. Maybe T-Mobile got your account mixed up with someone else? Definitely contact their support about it, as this seems like a data privacy issue. Who knows, "Amber" maybe looking at all your account details.
Welcome to Android Forums, kenyamsmith252!
If I were you, I'd take my phone to the nearest T-Mobile store ASAP and show them what you're seeing.
You can try calling their customer service, but I'm willing to bet that would end up in a runaround where they're telling you it's an Android problem. Best thing would be to let them see it for themselves.
Just on a personal note, this would make me EXTREMELY uncomfortable. T-M has clearly screwed up big-time. The fact that you're seeing someone else's account info is a huge privacy breach--and who's seeing YOUR info?
As @mikedt pointed out, this is a T-Mobile problem, not Google Assistant.
If I were you, I'd take my phone to the nearest T-Mobile store ASAP and show them what you're seeing.
You can try calling their customer service, but I'm willing to bet that would end up in a runaround where they're telling you it's an Android problem. Best thing would be to let them see it for themselves.
Just on a personal note, this would make me EXTREMELY uncomfortable. T-M has clearly screwed up big-time. The fact that you're seeing someone else's account info is a huge privacy breach--and who's seeing YOUR info?