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Notification of wrong voicemail number

J

JJ Whorley

Lurker
So I've not seen this before. I keep getting notification that I have voicemail.
ON A CELL NUMBER THAT IS NOT MINE.
Never seen that phone number in my life.
Obviously, I can't get rid of it. I can't get into it. It's not my number. I don't have a password.
And I cannot get it to stop notifying me of it.
How do I get this ridiculous notification to go away permanently?
 
I think before you troubleshoot this on your own, you should give your cell service provider a call and explain this to them. This sounds like something that could be fixed on their end.

In the event they can't do anything, you can always come back to this thread for more suggestions. I think one might be to do a backup and then factory reset.
 
Is it a new sim card for you? Is the phone a new phone or is it previously own by another?
 
JJ Whorley said:
So I've not seen this before. I keep getting notification that I have voicemail.
ON A CELL NUMBER THAT IS NOT MINE.
Never seen that phone number in my life.
Obviously, I can't get rid of it. I can't get into it. It's not my number. I don't have a password.
And I cannot get it to stop notifying me of it.
How do I get this ridiculous notification to go away permanently?
Click to expand...
Thank you guys for your input! I've had the phone a couple of years and had last week done a reset when it started acting up, and then this voicemail number thing cropped up and popped up every day. I thought I'd been all over this phone and the settings (I literally use it so little and have uninstalled and disabled most all the apps since I don't use them, and it's my hotspot so I can use my phone that way anywhere I go), but I found deep in settings something I'd never seen. I clicked on a voicemail setting and it sent me to a window I'd never seen before that listed my voice mail phone number. And there was the wrong one! I have no idea how in the world it changed to a totally strange, unknown phone number when I did the reset. Before that, it had always used the correct number. But I just deleted it and entered the right one and voila' - everything is fixed. But....wow, I can't imagine something so strange can happen to a phone.
Thanks again! (And no, the phone was new and nothing changed in 2 years till the reset last week.)
 
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