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Missing Text Messages

SKC68

Lurker
I transferred approximately 125,000 text messages from My Samsung s7 to my new Samsung s10 about 10 days ago. Everything went smooth and I could see all my text on my new phone. Over this past weekend, I lost all of the text between my son and me, goes back for years. Not sure why? He has them on his phone. I did not delete them. He was still in my phone as a contact. We could text back and forth without issues, I just had no history on my phone.

My phone is backed up to the Samsung cloud. The last backup was last night.

1. Is there a way to restore just one person's text? or do I have to restore all text messages?

2. When Samsung does the back up each night, is it just appending the new text between backups or does it back up everything as of that time? I guess what I'm trying to determine is if the text messages between my son and me, prior to this weekend, are there or not to restore?

3. Looking at the web portal of Samsung Cloud, it does not allow me to see any details of the backup, besides date and time and size. So I assume there is no way to view text messages outside of the app on my phone?

Thanks, Shane
 
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