• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help screen message asking whether to allow/deny location info, but when I tap nothing happens

I have an issue where apps or websites generate the pop-up messages:
"www. site.com" wants to use your device's location. Allow Block"
or
the prompt whether to allow notifications or not

Problem is I cannot select either option. I tap, hold, double-tap, -all manner of trying to select one or the other, but it's like the Allow Block links/buttons are just text and have no function at all. In order to clear it, I hit the back button on my phone.

I have cleared the phone temp data, cache, and did a force stop on the browser. Did not help.
Android and all apps are at most recent updates.

Android version: 8.1.0
using Chrome browser
 

Attachments

  • LG-screenshot.png
    LG-screenshot.png
    105.8 KB · Views: 315
Last edited by a moderator:
I have an issue where apps or websites generate the pop-up messages:
"www. site.com" wants to use your device's location. Allow Block"
or
the prompt whether to allow notifications or not

Problem is I cannot select either option. I tap, hold, double-tap, -all manner of trying to select one or the other, but it's like the Allow Block links/buttons are just text and have no function at all. In order to clear it, I hit the back button on my phone.

I have cleared the phone temp data, cache, and did a force stop on the browser. Did not help.
Android and all apps are at most recent updates.

Android version: 8.1.0
using Chrome browser

Sorry for the late reply, but I just saw your post. I have 3 suggestions:
1. Try a different browser and see what happens.
2. Uninstall Chrome, restart your phone and reinstall it.
3. Update your phone to Android 9.
Let me know it anything works.
Good luck.
 
No worries. I tried all that (except upgrading to Android 9), and none worked. I ended up doing a factory reset on the phone and it works OK now.
 
Back
Top Bottom