While talking on my [landline] phone, I waved my hand over my [smart]phone to see the time...but nothing happened. I pressed the fingerprint scanner. Nothing happened. I pressed the power button. Nothing happened.
When I finally hung up, I plugged it in, even though I knew it was 98-ish percent charged. Nothing. I LONG-pressed its power button numerous times. NUH-thing!!
I came out to use my main laptop to see if Google could find it. Nothing. I checked its last activity with Google: approximately 20 minutes before I noticed the problem. Its last backup was an hour before that.
After more long-pressing [and throwing quite a few expletives around], voila!, the Motorola symbol lit up! And it booted up like nothing had ever been wrong.
(Except that it immediately told me KDE Connect had stopped working--and that's NEVER happened before.)
I'm currently copying over some files to the laptop that are newer than the last time I did that. You all know I'm pretty [expletive] compulsive about backing things up, so I don't have much to lose even if it just DIES. But I'd like to know...WTF?!
Any ideas why this 6-1/2 month old Moto Z2 Force Edition would suddenly act dead? It was a replacement for an identical phone whose screen got burn-in; it was definitely brand-new when I got it. Any thoughts on what to make sure I back up that Google doesn't?
It's running Oreo 8.0.0 and is not rooted.
When I finally hung up, I plugged it in, even though I knew it was 98-ish percent charged. Nothing. I LONG-pressed its power button numerous times. NUH-thing!!
I came out to use my main laptop to see if Google could find it. Nothing. I checked its last activity with Google: approximately 20 minutes before I noticed the problem. Its last backup was an hour before that.
After more long-pressing [and throwing quite a few expletives around], voila!, the Motorola symbol lit up! And it booted up like nothing had ever been wrong.

I'm currently copying over some files to the laptop that are newer than the last time I did that. You all know I'm pretty [expletive] compulsive about backing things up, so I don't have much to lose even if it just DIES. But I'd like to know...WTF?!
Any ideas why this 6-1/2 month old Moto Z2 Force Edition would suddenly act dead? It was a replacement for an identical phone whose screen got burn-in; it was definitely brand-new when I got it. Any thoughts on what to make sure I back up that Google doesn't?
It's running Oreo 8.0.0 and is not rooted.