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No notification number in icon badge

paulri

Member
I just installed Blue Mail on my Android phone (Pixel Pro 9), and even though I am seeing those numbers on other apps (specifically my text messaging app) for some reason, I can't seem to get this app to give me a number (of new emails) whenever I get one in my inbox. When pressing and holding the app icon, and then finding the App Info button, I can see that I have enabled "all BlueMail notifications." Is there anything else I need to do, to see the number of new emails after they load in my inbox?
 
Have you tried using other email apps?
This may be one of those apps that do not behave as you wish, and it may be something that only the developer can fix on their end.
You can try uninstalling it, then reinstall and see what happens....
 
Have you tried using other email apps?
This may be one of those apps that do not behave as you wish, and it may be something that only the developer can fix on their end.
You can try uninstalling it, then reinstall and see what happens....

Yes, I have used other apps, that do have the number on the badge (at least, after I've done some pressing of notification buttons). Unfortunately there are also things I don't like about those apps either. Uninstalling & reinstalling will be there on my troubleshooting list. I think I'll also try to contact the maker. I was posting here to see if it was something quick & easy first, before sending them an email.
 
Hmm well uninstalling, restarting the phone, and then reinstalling didn't work.
OK I guess I'll just contact the dev in the morning and see if they can offer any support here.
I did send their Support an email. Given that I'm not a paid subscriber, I'm not sure how quickly they'll get back to me, or what they will offer. We'll see.

If anyone has any other troubleshooting tips, I'm all ears.
 
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