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Since the Marshmallow update on my G900A (AT&T) when composing or replying to an e-mail, text entry starts at the end of the signature block instead of the message area. I can tap the screen to start in the correct place, but it sure is different to how it worked with Lollipop. I've looked at...

My wife's S5 (AT&T) occasionally will sound the text message notification, but no text has arrived. This is really bugging her, thus she is bugging me. We have been unable to find any app that can be causing this. Any ideas?

Somehow my wife lost the persistent apps at the bottom of each screen. I've tried dragging apps below the dots (screen) but that doesn't work. They appear temporarily, but as soon as I let go, they go back above the dots. How can I get them back for her without doing a factory reset?

Hi, Trying to pass on my Skyrocket to a friend. I had it unlocked with a code provided by AT&T. When the T-Mobile Sim from their phone was inserted, everything looked good. Signal, messaging, calls all good. When trying to get on the internet, no go. The Skyrocket has the latest software...

Hi, I got my phone back from Samsung service with Jelly Bean (4.1.2) installed. When I try to connect with kies, it recognizes the phone, but fails to connect. The software times out and keeps attempting the connection. I have uninstalled kies, cleaned the computer registry with CC cleaner...