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Well, I found that and did it, but it still doesn't work. It's the same as before.

Then I guess you can't help because that isn't working. The most I've gotten it to do was go into Safe Mode.

No. It doesn't do anything. The phone just comes on.

No, that isn't working. It doesn't matter what buttons I hold, it just eventually turns the phone back on.

I am not sure, like I said. Here is the link to the description of the one I have, but I don't know what it is. It's not too specific, really. Mini S5 4.5 inch Android 4.4 Unlocked Phone SC8825 Dual Core 1.0GHz WVGA Screen WiFi Dual Cameras Bluetooth Function Supported (BLUE) | Everbuying.com

There's no such thing on my phone. Wi-Fi is not listed in the apps.

What Wi-Fi app?? And I don't see how doing a factory reset would make a difference since it's brand new and hasn't been altered.