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    Help with myphoneexplorer backed up info

    I had a galaxy s5, and I backed up all my information to my pc using Helium, myphoneexplorer and Smartswitch. Then my galaxy broke, and while I decide which phone I am going to buy to replace it, I bought a cheap android phone, the LG optimus Zone 3. I can connect to myphoneexporer using wifi...
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    How to move my thread to the proper forum?

    I posted my problem in the devices forum (under galaxy s5). It belongs in the support forum. Am I allowed to repost it, or do I request that it be moved?
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    usb debugging off, factory reset, broken screen!

    OK, I probably just set myself up to have a useless phone unless I replace the screen. Just in case anyone has any ideas, I'm posting the situation anyway. I have a galaxy s5, which was lagging. I intended to do a hard reset to factory settings, to see if the phone would "recover" from it's Very...
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    Help galaxy s5 screen is not working - again. How to access?

    I posted yesterday that my screen stopped working, and I couldn't figure out how to access my data. I have myphoneexplorer installed, but marshmallow has been requiring me to select an option other than the default USB connection - which is set to charging the phone. So the USB does not see the...
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    screen failure & myphoneexplorer won't connect

    (See updates below!) This afternoon, my phone screen suddenly changed to a blur of colored dots. Since I have myphoneexplorer loaded on my phone and on my pc, I thought I would be able to access my phone by usb. However, since marshmallow, the phone automatically connects as "charging". It...
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