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Yes, moto G7. Suppose to backup automatically but doesn't seem to be working. When I go to Settings to System to Backup, it says it's turned on. If I click onto Backup, it takes me to another window. Under the "Manage Storage" it says Backup by Google One. The toggle button is turned on...

I have a Moto 7 android phone and the backup is grayed out. phone is working horrible and scratching my head. I don't use the screen lock on my phone. I've emptied the cache and backup still won't work.