hearing aids

This seems to be a complex topic. I use hearing aids, and the sound quality is excellent for me. BUT the people with whom I speak on the phone hear too much and/or too loud background noises. For example, papers wrinkling, television. There's no noise cancellation nor suppression as when...

Like I cannot pick up and call someone without it getting throughout a robot voice,it has been driving me for years on end, so what is the most efficent way on how to make it stop and making the person, who I am calling, sounded like their human counter part?