Activating MetroPCS phones online...SIM number?

[BGoins12]

Hi guys! Yesterday I bought some MetroPCS phones and seem to be having trouble activating them. I am trying to activate on their website, only to find that I can't get it to work. Under activation, I entered my zip code and IMEI, but when it asks for the "SIM Number", NONE of the numbers on the SIM card or the Micro SIM work. Anyone know which number it is? I'm confused and need my phone for work!

Any help is appreciated!

 

[BGoins12]

Here is a pic of what it asks. Doesn't give me any info as to what number it is.

 

[DirtyDee]

On the card the sim card came on the number near the barcode is the one you should do it by phone though.. Just pop the sim in *228 go from there

 

[morgankslade]

And...the s/n # on the box may differ from the one in settings.
They want the one in Settings from phone.
Call 1888METRO8
Its free.

 

[BGoins12]

I ended up calling them. Apparently they are having a minor issue with the website not recognizing SIM card numbers. All is well now! Glad I went with MetroPCS though... great price and the T-Mobile network is very strong in my area.