After a factory data reset my phone is showing someone else name in device info my Google activity

[Carilynn89]

Why is this still showing previous phone owners name.

 

[Sarah C Lane]

I agree my bf got my old zte majesty pro Lte phone we did factory reset to wipe phone out clean and we can't get into Google account

 

[Member 1919122]

Because when he sold it he didn't do a factory reset, making the phone still linked to his account
Contact the seller

 

[Hadron]

Didn't reset, or didn't remove the account before doing so (which would trigger factory reset protection, meaning you need the old account to get back into the phone).