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Alternate upgrade via bestbuy.com

C

cnotes2019

Newbie
I have 5 lines



4 with udp. One with an upgrade available

1 basic phone.



I have a subaccount with two udp lines. One with upgrade available.



I want to transfer the available udp upgrade to the basic line via best buy (I did this myself via best buy a while ago but don't remember the steps) can someone help me out ?



And is it possible to transfer the upgrade of the udp line who has an upgrade on the subaccount to the basic line on main account and do the same thing? Or do I have to move the basic line to the subaccount first and do the same as my first scenario? Thanks.
 
Update: when I choose my basic line via best buy.com I get a message saying I can upgrade via device payment but when I choose a udp line without an upgrade I get a message saying I can transfer an upgrade from another line. Any help please.
 
Your questions will be best answered by dialing up 611 and talking to VZW CS.

when you get the computer, hit '1' and then 000000 and then it will take you direct to a human. BUT you must know your Account code to get there. If you don't you will get the 20 questions drill, and then you should create a new account code and write it down.

that is what I always do before I make a major decision like that....
and, when possible, I try to buy elsewhere, so my phones don't get locked into a contract.

I also have 4 lines and only one phone on contract.
____________________________________
2 ea. Verizon Galaxy S5, 1 ea. HTC One M9, 1 ea. VZW MiFi
 
AZgl1500 said:
Your questions will be best answered by dialing up 611 and talking to VZW CS.

when you get the computer, hit '1' and then 000000 and then it will take you direct to a human. BUT you must know your Account code to get there. If you don't you will get the 20 questions drill, and then you should create a new account code and write it down.

that is what I always do before I make a major decision like that....
and, when possible, I try to buy elsewhere, so my phones don't get locked into a contract.

I also have 4 lines and only one phone on contract.
____________________________________
2 ea. Verizon Galaxy S5, 1 ea. HTC One M9, 1 ea. VZW MiFi
Click to expand...
You should never involve a verizon rep in this process.
 
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